If a transactional email (signup verification, password reset, audit alert) doesn't arrive within 5 minutes:
- Check your spam / junk folder. Whitelist noreply@llmsubmitter.com.
- Use the Resend link on /signup if you're mid-signup, or /login -> Forgot password if you're past that step.
- Confirm your email address matches what you signed up with - typos here are common.
- If you're on a corporate mail filter, your IT team may need to add llmsubmitter.com + pm.mtasv.net (Postmark) to their allowlist.
If nothing works, contact support from the Help Center landing page footer.